IT Support, Simplified.
Odin Help brings helpdesk ticketing, remote monitoring, remote access, AI-assisted support, and billing into one cohesive platform — purpose-built for MSPs and IT departments.
Everything your IT team needs
From the first support request to the final invoice, Odin Help handles the full lifecycle of IT service delivery.
Helpdesk & Ticketing
Streamlined ticket management with SLA tracking, automated routing, and team collaboration built in.
Remote Monitoring & Management
Monitor endpoints, servers, and network devices in real time. Get alerted before issues become outages.
Splashtop Remote Access
Industry-leading remote desktop integration. Connect to any device instantly — no VPN required.
AI-Assisted Support
Intelligent ticket routing, automated first-response suggestions, and predictive maintenance alerts.
Integrated Billing
Stripe-powered invoicing and billing tied directly to your service delivery. No more manual reconciliation.
Patch Management
Keep endpoints secure and up to date with automated patch scheduling, approval workflows, and reporting.
Powered by Splashtop Remote Access
Odin Help integrates natively with Splashtop, one of the fastest and most secure remote desktop solutions available. Technicians can launch remote sessions directly from tickets — no context switching, no extra software to manage.
Compare every plan side-by-side
Per-technician self-service plans for teams running their own support, and managed plans where the Odin Help team delivers it for you.
| Self-Service Helpdesk Platform | Basic $15 /tech/mo | Most Popular Pro $39 /tech/mo | Enterprise $79–99 /tech/mo |
|---|---|---|---|
| Helpdesk & ticketing | |||
| RMM agents | 50 / account | Unlimited $1–$2/device/mo | Unlimited $1–$2/device/mo |
| Automation & AI routing | |||
| SSO / SLA / dedicated manager |
| Managed Service Plans | Core Remote Managed $69 /user/mo $1,500/mo minimum | Best Value Advanced Hybrid Managed $119 /user/mo $3,000/mo minimum |
|---|---|---|
| Remote helpdesk | Unlimited (8×5) | Unlimited (priority) |
| Onsite support | $175/hr (2-hr min) | 1 hr / 10 users / mo (pooled) |
| Network & infrastructure mgmt | ||
| Quarterly business review |